The summer between
my junior and senior year of high school was spent working at the Methodist
camp and lamenting to my friends about how much it sucked. My friend Meagan
worked at the local ice cream shop: The Dairy Mart. Since I had two whole
summers of experience at Twisters, Meagan offered to put in a good word for me.
There were definite
benefits to a job at the Dairy Mart: first and foremost, it meant a cut in my
availability, therefore less time I could spend working at the Methodist Camp.
Second, I could work with Meagan, which would be completely awesome. Third, the
Dairy Mart stayed open into October, giving me a source of income for an extra
couple of months. And finally: tips, baby!
So Meagan told
Julie – the owner of the Dairy Mart and, as it turns out, one of the best
bosses I’ve ever had – about me and my previous ice cream experience, and I was
hired without Julie ever having laid eyes on me. She called me up, told me I
had the job, and gave me my first shift. That, my friends, is the beauty of a
small town.
The Dairy Mart
was a small building on the edge of town. It was covered in cow spots, and the
inside sported a checkered floor and orange benches. There were cow figurines
all over the place, and there was even a cow statue outside (that people – big
and small – loved to ride).
I began my job
in the middle of August, and the Dairy Mart was ALWAYS busy. Summer and ice
cream go hand-in-hand, after all. I fit right into my new job (turns out that
making ice cream cones is just like riding a bike: you never forget) and had a
great time. I learned of all things Dairy Mart: I had their daily specials
memorized in no time, and I learned to get there early so I wouldn’t get stuck
with one of the crappy black polos (our uniforms were black polos that we changed
into when we got to work, and some of them were pretty bad… hence getting there
early for a good polo).
Summer was a lot
of fun: the days flew by because they were so busy, and the customers were
always cheerful since they had spent the day by the pool and were now treating
themselves to ice cream. Though working during the summer at the Dairy Mart was
great, I must say that working there during the fall was even better. My friend
Meagan and I worked the closing shift together at least a couple of times per
week because we were the only employees who were willing to work on nights when
there were football games. Those nights were fairly slow (everyone was at the
football game, of course), so Meagan and I had the run of the place. We would
change the radio station to classic rock (otherwise, it was set to country all
day – SHIVER), call in a few requests (we had more than one DJ dedicate a song
to “the gals at the Dairy Mart”), and do our homework until the odd customer
would wander in.
Speaking of odd
customers, like every place of business, we had a handful of peculiar patrons.
Fred would come in every single day in his teal and white pickup, and we always
flipped a coin over who had to wait on him. Fred was crabby, and a terrible
tipper. We Dairy Mart waitresses started competing over who could get the best
tip out of Fred… no one topped 5%. Fred would always come in for lunch and get
the same thing: a Mr Rib with half-cooked fries. If he was feeling really
crazy, Fred would come back later in the afternoon for a sundae.
Our other odd
regular was named Bruce. He didn’t come in as often as Fred, but once he was
there, you knew he wasn’t going anywhere. Bruce would choose a table at the
very back and really settle in. He brought a backpack everywhere he went, and
he’d unload its contents on the table. There would be a toothbrush, some VHS
tapes… you never knew what Bruce would pull out of his bag. Mostly, though, it
would be piles and piles of scribbly paper. Bruce would take handfuls of
napkins and proceed to write notes all over them until he decided it was time
to leave. Bruce rarely ordered anything, but when he did, he paid in a mountain
of coins.
By and large, the
customers of the Dairy Mart were a pleasant bunch. They lived for the weekly
specials and the sherbet flavors. The Dairy Mart made its own sherbet in all
sorts of flavors, but the absolute best were the strawberry or raspberry
cheesecake sherbet weeks. Those were the weeks I spent my tip money on pints of
sherbet.
The Dairy Mart
had the sherbet machine, plus the old classics vanilla and chocolate. However,
there was another ice cream contraption at the Dairy Mart. It looked like a
little control panel that attached to the vanilla ice cream side. It was called
Flavor Burst, and it was super weird.
There were ten or so flavors you could
choose from, and you would punch the corresponding number before you made the
cone. The Flavor Burst machine would swirl some kind of super-bright flavoring
syrup along the outside of the vanilla ice cream, and that was that. It was a
huge pain in the butt, mostly because the flavors were either leaking or not
working at all. The flavors were things like watermelon, bubble gum, and mocha.
I was never brave enough to try any of the Flavor Burst flavors, save for green
apple: I mixed it up with some caramel and had a caramel apple shake. YUM.
(This was only one of many ice cream experiments I concocted while I worked
there, but one of the very few in which I used vanilla ice cream – the others
being the blueberry and black raspberry shakes. The rest of the time, it’s
chocolate or nothing.)
Ish. |
We Dairy Mart
employees were lucky enough to get a four dollar food allowance for each shift
we worked at the Dairy Mart. Four dollars may not sound like a lot to you, but
food at the Dairy Mart wasn’t expensive. Your four dollars could get you a long
way. I tended to go for the footlong, small fries, and small Coke… if memory
serves me correctly, that rang in at about $3.75. Another favorite was called
the senior chicken strip basket: there were two chicken strips instead of four
(as in the regular basket), and it was cheaper. The weekly specials were
usually under four dollars, so there were plenty of choices.
During my first
year there, the Dairy Mart closed for the season on Halloween. Meagan and I
worked the night before Halloween, and we got the go-ahead to ditch our black
polos and wear a costume to work. I think I’ve said this before, but you can
tell a lot about your workplace by the way they treat Halloween.
I went back to
work at the Dairy Mart during the summer after my freshman year, but that would
be my last Dairy Mart summer. The owners of the local grocery store purchased
the Dairy Mart that fall: not that they wanted the Dairy Mart. They wanted the
land upon which the Dairy Mart sat. In their contract was a clause stating that
the Dairy Mart must be kept open for two years after the purchase date. The new
owners tore the original Dairy Mart down, built a new one that attached to
their new grocery store, and kept it open for exactly two years. Sadly, the
Dairy Mart is now a hardware store.
Meagan worked on Halloween day, so she got to don the cow suit. |
I don’t spend
much time in Arlington anymore, but whenever I’m there in the summer, I really
miss the Dairy Mart. As soon as the Dairy Mart opened up for the summer
(usually in time for my April birthday – score!), we’d all truck over there for
the first ice cream cone of the season. My friend Tiffany and I celebrated the
completion of our ACTs with Dairy Mart sherbet. I spent countless hours (on and
off the clock) with my friends there… writing a horror movie script with Bob,
studying for advanced biology with half the class, introducing Hipster
Boyfriend to the Dairy Mart that I loved so dearly (predictably, he was unimpressed).
And I have to say, not everyone is lucky enough to have a good boss, especially
in high school. Julie was fine with us doing our homework when the going was
slow, and not everybody provides a meal for their employees. Her husband even
helped me break into my car when I locked my keys inside. Not everybody will do
that for a lowly soda jerk.
I haven’t worked
in food service since college (a coffee shop in Morris – another story for
later!), and it’s just as well. Food service jobs kind of make me fat. As I’m
writing this, I can’t stop thinking about Dairy Mart sherbet and cheese curds
and footlongs. There are definitely some things about food service that I won’t
miss (the horrible grease smell comes immediately to mind), but I do miss it a
little. Though my food service days ended in Morris, my post-college jobs have
all been in customer service… and let me tell you, non food-service customer
service is a totally different ball game. On the whole, the Dairy Mart
customers were easy to please. After all, if someone set a hot fudge sundae in
front of you, how could you NOT be friendly?
No comments:
Post a Comment